Join our team as a Customer Service Coordinator!
At Multi-Wing, we're not just another global company - we're a dynamic force driving innovation in the HVAC&R, off-highway, and industrial sectors. With 500 employees spread across 19 sales offices and 14 production sites worldwide, we're proud to assist leading OEM market players in meeting their airflow manipulation needs through our cutting-edge axial fans and comprehensive fan solutions.
Here's why you should be excited about joining us:
- We're constantly developing exciting new products to stay ahead of the curve.
- Enjoy a flat organizational structure that fosters open communication and collaboration.
- Immerse yourself in our Danish company culture, where trust, autonomy, and work-life balance are valued.
- As we transition into a complete fan solution supplier, focusing on sustainability, expanding our sales and production capabilities, investing in R&D, and acquiring relevant companies, the opportunities for professional growth abound. Join us in shaping airflow for future generations!
In this role, you'll be a pivotal part of our Customer Service team in Nový Bydžov or Prague. Here's what we offer:
- Full-time position, 40 hours per week
- Fixed-term contract for one year with the possibility of extension to an indefinite period
- Flexible working hours and the option for remote work
- Generous vacation allowance of 25 days
- 2-5 Sick days
- Annual bonus
- Pension insurance contribution
- Mean allowance
- Company-provided notebook and cell phone
- Engaging team-building events
What you'll do:
- Accurately process customer orders, ensuring all details are meticulously captured.
- Coordinate order placement in line with customer requirements and production capabilities.
- Foster effective communication with customers and internal departments throughout the order process.
- Cultivate strong, enduring relationships with customers as a cornerstone of the role.
What you need to succeed:
- Secondary education with a high school diploma
- Proficiency in English, French and Czech languages (B2/C1 level minimum)
- Exceptional communication and negotiation skills
- Strong organizational abilities and multitasking prowess
- A knack for relationship-building and community engagement
- Proficiency in computer usage
- Collaborative and independent work ethic
- Discretion in handling confidential information
- Experience in purchasing or sales, and familiarity with technical drawings (preferred but not mandatory)
If you're a proactive, customer-focused individual eager to make a difference, we encourage you to apply below and be part of our journey towards excellence in customer service!
Contact details: To apply for the position or for more information, please reach out to Justyna Szatkowska, Talent Acquisition Manager, jusz@multi-wing.com
We want to kindly inform you that we do not offer relocation packages. Additionally, it's important to note that candidates must already be located in the area of Nový Bydžov or Prague and eligible to work here. Thank you for your understanding.
