Privacy Policy

Effective Date: 7. 10. 2024

1. Introduction

At Multi-Wing International A/S ("we", "us", or "our"), we are committed to safeguarding the privacy and personal data of our customers, website visitors, and other business contacts. This Privacy Policy outlines how we handle your personal information in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

By using our services or interacting with our website, you agree to the terms outlined in this policy.

2. Data Controller

The data controller responsible for the processing of your personal data is:

Multi-Wing International A/S
Staktoften 16,
2950 Vedbæk, Denmark
Email: info@multi-wing.com

3. What Personal Data We Collect

We may collect and process the following personal data:

• Contact Information: Name, email address, telephone number, and other contact details provided by you when you communicate with us.
• Technical Information: Information such as your IP address, browser type, and usage data when interacting with our website.

4. How We Collect Your Data

We collect data through the following means:

• Directly from you when you contact us via email or other communication channels.
• Automatically through your interaction with our website via cookies or similar technologies.

5. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

• To provide services and communicate with you regarding inquiries or support requests.
• To improve and optimize our website by analyzing usage patterns.
• To comply with legal obligations and protect our legal rights.

6. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Legitimate Interest: Processing is necessary to improve our services and respond to your inquiries.
• Consent: When you have given your consent for specific processing activities, such as subscribing to newsletters.
• Legal Obligations: To comply with legal requirements.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Afterward, we securely delete or anonymize your personal information.

8. Data Sharing

We may share your personal data with:

• Service Providers: Third-party providers assisting in technical support, hosting, and website maintenance.
• Legal Authorities: When required by law or necessary to protect our rights.

All third-party processors are bound by appropriate data protection obligations.

9. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your personal data.

10. Your Rights

Under GDPR, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct any inaccurate or incomplete personal data.
• Erasure: Request the deletion of your personal data when it is no longer necessary.
• Restriction: Limit the processing of your personal data in certain circumstances.
• Objection: Object to the processing of your data for legitimate interests or direct marketing.
• Data Portability: Request the transfer of your personal data to another controller.
• Withdraw Consent: Withdraw consent where processing is based on your consent.

To exercise your rights, contact us at info@multi-wing.com.

11. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure.

12. Cookies

Our website uses cookies to enhance user experience and analyze web traffic. For more information about how we use cookies, please refer to our Cookie Policy.

13. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will become effective immediately.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Multi-Wing International A/S
Staktoften 16,
2950 Vedbæk, Denmark
Email: info@multi-wing.com